The Indian stock market has seen substantial growth in recent years, attracting many retail investors. Among the prominent brokerage firms that cater to these investors, ICICIdirect and Sharekhan stand out as two of the most well-known and widely used platforms. Both have built strong reputations for offering a range of financial services, including stock trading, investment options, and advisory services. In this article, we will provide an exhaustive and detailed comparison of ICICIdirect and Sharekhan, covering aspects such as their history, platforms, services, pricing, customer support, and more.
Overview of ICICIdirect
ICICIdirect, a part of ICICI Securities, is a subsidiary of ICICI Bank, one of India’s largest private sector banks. Established in 1995, it has grown to become one of the most trusted names in the Indian brokerage industry. The platform provides a wide array of financial products and services, including online trading, mutual funds, IPO investments, insurance, and portfolio management services (PMS). With its extensive experience in the market, ICICIdirect is recognized for its robust trading platform, research capabilities, and excellent customer service.
Summary of ICICIdirect:
- Established in 1995
- Part of ICICI Securities, a subsidiary of ICICI Bank
- Offers a wide range of financial products and services
- Known for its research, platform reliability, and customer support
Overview of Sharekhan
Sharekhan, a subsidiary of BNP Paribas, is another major player in the Indian brokerage market. Founded in 2000, Sharekhan has established itself as one of the leading brokerage firms, known for providing a user-friendly trading platform and excellent customer service. The company is recognized for its research-based advisory services, wealth management solutions, and a wide range of trading tools for both beginners and experienced traders. Sharekhan offers services across various asset classes, including equities, commodities, derivatives, and mutual funds.
Summary of Sharekhan:
- Established in 2000
- A subsidiary of BNP Paribas
- Provides a wide range of services, including equities, commodities, derivatives, and mutual funds
- Renowned for research, trading platforms, and customer support
Trading Platforms Comparison: ICICIdirect vs Sharekhan
When it comes to trading platforms, both ICICIdirect and Sharekhan provide sophisticated yet user-friendly solutions for investors. However, there are key differences that traders should consider before choosing a platform.
ICICIdirect Trading Platform
ICICIdirect offers several trading platforms that cater to both novice and experienced traders. Its platforms include:
- ICICIdirect Web: This is a browser-based platform that offers a simple, intuitive interface. It allows investors to trade in equities, derivatives, commodities, and mutual funds. It also provides real-time market data, research reports, and watchlists to help users make informed trading decisions.
- ICICIdirect Mobile App: The mobile app offers a similar range of features to the web platform. It allows users to access their portfolios, trade across various segments, and get real-time market updates. The app is designed for easy navigation, enabling users to manage their investments on the go.
- ICICIdirect Trade Racer: For more advanced traders, ICICIdirect offers a desktop-based trading platform called Trade Racer. It provides advanced charting tools, multiple market watchlists, and sophisticated order types. Trade Racer is designed for active traders who require fast execution and in-depth analysis tools.
- ICICIdirect Insta Click: This platform is a quick trading solution that allows users to place orders with a single click. It’s designed for high-speed traders looking for instant execution.
Summary of ICICIdirect Platforms:
- Offers a range of platforms: Web, Mobile, Trade Racer (advanced), and Insta Click
- Strong focus on simplicity and ease of use
- Platforms are designed for both novice and experienced traders
Sharekhan Trading Platform
Sharekhan also offers multiple trading platforms, tailored to suit various needs of traders. These include:
- Sharekhan Web: This is an online platform that provides features such as real-time quotes, live market data, and advanced charting tools. It also allows users to place market, limit, and stop-loss orders. Sharekhan Web is simple to use and is perfect for beginners as well as active traders.
- Sharekhan Mobile App: The mobile app for Sharekhan is feature-rich, offering the ability to manage portfolios, track investments, and trade across equities, commodities, and derivatives. The app also includes real-time market updates and news, helping traders make informed decisions.
- Sharekhan TradeTiger: For advanced traders, Sharekhan offers the TradeTiger desktop application. It features real-time data feeds, advanced charting, technical analysis tools, and customized watchlists. TradeTiger is designed for traders who need faster order execution and comprehensive trading features.
Summary of Sharekhan Platforms:
- Platforms include Sharekhan Web, Mobile App, and TradeTiger (advanced)
- Known for its user-friendly interface
- Offers a balance of simplicity for beginners and complexity for advanced traders
Pricing and Fees Comparison: ICICIdirect vs Sharekhan
Pricing is a critical factor when choosing a brokerage firm. Both ICICIdirect and Sharekhan offer competitive pricing structures, but there are significant differences in how they charge for various services.
ICICIdirect Pricing
ICICIdirect follows a percentage-based fee model for trading, which means that the brokerage fee depends on the value of the transaction. The typical charges include:
- Equity Delivery: 0.55% per transaction
- Equity Intraday: 0.05% per transaction
- Futures and Options: 0.05% per transaction
- Commodity Trading: 0.05% per transaction
- Mutual Fund Investments: No brokerage charge, but fund houses may charge fees
In addition to brokerage fees, ICICIdirect charges account maintenance fees, demat account fees, and other service charges, which can add up for frequent traders.
Summary of ICICIdirect Pricing:
- Charges are typically percentage-based
- Higher brokerage fees compared to discount brokers
- Additional charges for account maintenance and other services
Sharekhan Pricing
Sharekhan’s pricing structure is more flexible. They offer both flat fee and percentage-based pricing models, depending on the type of trading account you choose. The typical charges include:
- Equity Delivery: 0.50% per transaction
- Equity Intraday: 0.05% per transaction
- Futures and Options: 0.05% per transaction
- Commodity Trading: 0.05% per transaction
- Mutual Fund Investments: No brokerage charges, but the fund houses may charge a fee.
Sharekhan also charges annual maintenance fees and other service charges, but it is relatively cost-effective compared to ICICIdirect.
Summary of Sharekhan Pricing:
- Flexible pricing models (flat or percentage-based)
- Slightly lower brokerage charges than ICICIdirect
- Additional fees for account maintenance and services
Research and Advisory Services: ICICIdirect vs Sharekhan
Both ICICIdirect and Sharekhan offer extensive research and advisory services, which can be invaluable for traders and investors seeking professional guidance.
ICICIdirect Research and Advisory Services
ICICIdirect is well-known for its research capabilities. It provides in-depth research reports and market analysis across multiple asset classes, including stocks, mutual funds, commodities, and derivatives. ICICIdirect’s research team conducts fundamental and technical analysis to help investors make informed decisions.
The platform also offers portfolio advisory services and wealth management solutions, making it a suitable choice for investors looking for personalized investment strategies.
Summary of ICICIdirect Research:
- In-depth research reports and market analysis
- Strong focus on fundamental and technical analysis
- Personalized advisory services available for wealth management
Sharekhan Research and Advisory Services
Sharekhan has a robust research division that provides detailed analysis and recommendations across different asset classes. The platform offers:
- Technical Analysis: Sharekhan provides technical charts, indicators, and stock recommendations.
- Fundamental Analysis: Detailed reports on stocks and market conditions.
- Expert Recommendations: Regular buy/sell recommendations based on in-depth research.
Additionally, Sharekhan provides Stock Reports and Investment Ideas, helping traders make informed decisions in real-time.
Summary of Sharekhan Research:
- Comprehensive technical and fundamental research
- Regular buy/sell recommendations
- Expert guidance and stock reports
Customer Support: ICICIdirect vs Sharekhan
Customer support is essential for resolving issues quickly and ensuring a smooth trading experience. Both ICICIdirect and Sharekhan offer solid customer service, though there are some differences.
ICICIdirect Customer Support
ICICIdirect provides 24/7 customer support through multiple channels, including phone, email, and live chat. The customer service team is responsive, with knowledgeable staff who can handle queries related to trading, account management, and technical issues. Additionally, ICICIdirect offers detailed FAQs and guides on its website to assist customers in resolving issues independently.
Summary of ICICIdirect Support:
- 24/7 customer support via phone, email, and live chat
- Knowledgeable support team
- Extensive self-help resources
Sharekhan Customer Support
Sharekhan also offers comprehensive customer support, with assistance available via phone, email, and live chat. The support team is highly rated for their quick response times and efficiency in resolving queries. Sharekhan’s customer service is available during market hours and provides support for a range of trading and account-related issues.
Summary of Sharekhan Support:
- Customer support available during market hours
- Efficient and responsive support team
- Multiple channels for assistance
Final Comparison: Which One is Better?
Both ICICIdirect and Sharekhan offer excellent services for investors, but the best choice largely depends on individual needs and preferences.
- If you prefer a wide range of financial services and advanced research capabilities, ICICIdirect might be the better choice.
- If you’re looking for competitive pricing and a user-friendly trading platform, Sharekhan might be more suitable.
Ultimately, both firms offer reliable platforms, excellent customer support, and diverse services. Your choice should be based on your trading style, research needs, and fee preferences.
Conclusion
In conclusion, both ICICIdirect and Sharekhan have carved a niche for themselves in the Indian brokerage industry, offering robust platforms, comprehensive services, and strong customer support. By weighing the pros and cons of each, investors can make an informed decision that aligns with their trading goals and preferences.


